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Upgrade fails

Got problems with your B2 or B3? Share and get helped!
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hybnio
Posts: 2
Joined: 09 Nov 2008, 13:42

Upgrade fails

Post by hybnio »

I have just tried to update the software on my Bubba 2, this is the first time of updating since I bought my Bubba 2 in October 2008.

The process didn't seem to work normally with a number of error messages appearing and eventually seemed to hang. Eventually I went back into Update where I get a screen which appears to show the current version as updated ie.

Current package versions
Package name Package version
bubba-frontend 1.2.4.3
bubba-backend 1.2.2.0.8
bubba-album 1.2.0.4
filetransferdaemon 0.50.19+b3
squeezecenter 7.4.1.dfsg1-6

The server appears to be working normally with all files accessible but squeezecenter is no longer available.

Re-running update gives me the message:

Failures found in package (dpkg) database, unable to continue with upgrade.

I have no knowledge of or experience with linux, how can I get Bubba back on track and squeezecentre working?
hybnio
Posts: 2
Joined: 09 Nov 2008, 13:42

Re: Upgrade fails

Post by hybnio »

Further to the above I also now find that I can't get the log in page at all...

selecting admin gives me:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
Apache/2.2.3 (Debian) mod_fastcgi/2.4.2 PHP/5.2.6-5ex1 with Suhosin-Patch mod_ssl/2.2.3 OpenSSL/0.9.8c Server at bubba Port 80
johannes
Posts: 1470
Joined: 31 Dec 2006, 07:12
Location: Sweden
Contact:

Re: Upgrade fails

Post by johannes »

Dear hybnio,

Sorry about this, i think this is a known issue with an old software, the upgrade function isn't really compatible with the newer software available. This is possible to solve, but I'll have to ask one of our software guys to guide you through this process.

Please send an email to support@excito.com with this information, and one of either Carl, PA or Tor will help you out.
/Johannes (Excito co-founder a long time ago, but now I'm just Johannes)
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