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Cannot delete file backup jobs

Got problems with your B2 or B3? Share and get helped!
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sporre
Posts: 4
Joined: 03 May 2011, 08:43

Cannot delete file backup jobs

Post by sporre »

Hi,
When I enter the file backup page the B3 stops. I cannot enter any other part of B3 and I cannot delet any of the jobs saved. The circle keeps running. see attached file.

What to do?
Johan
johannes
Posts: 1470
Joined: 31 Dec 2006, 07:12
Location: Sweden
Contact:

Re: Cannot delete file backup jobs

Post by johannes »

This sounds strange, not seen that before. What happens if you reload the page?
/Johannes (Excito co-founder a long time ago, but now I'm just Johannes)
sporre
Posts: 4
Joined: 03 May 2011, 08:43

Re: Cannot delete file backup jobs

Post by sporre »

Nothing. The browser is locked and I have to close tab.
johannes
Posts: 1470
Joined: 31 Dec 2006, 07:12
Location: Sweden
Contact:

Re: Cannot delete file backup jobs

Post by johannes »

Strange. Perhaps a reboot of B2/B3 helps?
/Johannes (Excito co-founder a long time ago, but now I'm just Johannes)
sporre
Posts: 4
Joined: 03 May 2011, 08:43

Re: Cannot delete file backup jobs

Post by sporre »

Done that to.
I configured a ftp session the first time and it seems like our locks the application. Is it possible to make something?
johannes
Posts: 1470
Joined: 31 Dec 2006, 07:12
Location: Sweden
Contact:

Re: Cannot delete file backup jobs

Post by johannes »

I suggest you contact support@excito.com with a problem description, then our software dev can help you figure this out.
/Johannes (Excito co-founder a long time ago, but now I'm just Johannes)
sporre
Posts: 4
Joined: 03 May 2011, 08:43

Re: Cannot delete file backup jobs

Post by sporre »

Ok I'll do so
Thanks
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