Internet unavailable using scenario 4

poame · Post by **poame** » 13 Oct 2008, 14:59

I setup my new bubba two in scenario 4.

I can connect to the http://bubba/admin to update settings etc however I am unable to get to external sites.

Also, I can't see my wireless routers home page anymore. I switched off DHCP on the wireless router and it is on on the bubba.

If I ssh on to the bubba two I can ping external sites...

Any ideas where I start?

davidI · Post by **davidI** » 14 Oct 2008, 09:13

See:

http://forum.excito.net/viewtopic.php?t ... highlight=

A friend also suffers from this, so it seems something that Excito need to address with some priority.

My friend and I both connect to the internet via a cable modem (different ones). Two other friends also have a bubba and do not have the problem, they both have ADSL modems. This should not be a factor, but who knows?

poame · Post by **poame** » 14 Oct 2008, 09:35

Hmm - I am also using a cable modem... and there is no reply to your last post from last week. That is a bit of a worry.

I also sent the same info to the support mail. Did you try that?

Is there a work around for this issue that you have found yet?

carl · Post by **carl** » 14 Oct 2008, 13:09

Sorry for not replying, lots to do, little time :/

It sounds like a routing problem, in that you computer doesn't know that anything that isn't explicit defined, should be routed through the BubbaTwo.

First, could you post the output of "ipconfig /all"?
The probable reason that you can't access the wlan web page is that it is listening on 192.168.0.1 or similar; make sure it's on the same network as the BubbaTwo is configured for.

Edit: remove the advice, as it would result in that streaming services wouldn't function as it should.

/Carl

poame · Post by **poame** » 14 Oct 2008, 18:15

Output:
ifconfig -a
eth0 Link encap:Ethernet HWaddr 00:22:02:00:01:7A
inet addr:86.11.212.126 Bcast:255.255.255.255 Mask:255.255.252.0
UP BROADCAST RUNNING MTU:576 Metric:1
RX packets:13260494 errors:0 dropped:0 overruns:0 frame:631
TX packets:8533004 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:2839431606 (2.6 GiB) TX bytes:1676405625 (1.5 GiB)
Base address:0xe000

eth1 Link encap:Ethernet HWaddr 00:22:02:00:01:7B
inet addr:192.168.10.1 Bcast:192.168.10.255 Mask:255.255.255.0
inet6 addr: fe80::222:2ff:fe00:17b/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:21969 errors:0 dropped:0 overruns:0 frame:0
TX packets:36202 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:3762261 (3.5 MiB) TX bytes:12802719 (12.2 MiB)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:1840 errors:0 dropped:0 overruns:0 frame:0
TX packets:1840 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:228584 (223.2 KiB) TX bytes:228584 (223.2 KiB)

poame · Post by **poame** » 14 Oct 2008, 18:58

Hi Carl

Please see output in previous post.

I tried your other config - now deleted suggestion. It didn't seem to help.

I have forced the lan ip address to 192.168.10.10 the behaviour seems the same. Still no external web. Now I can see the router home page again

Thanks for your help

pa · Post by pa » 15 Oct 2008, 02:19

Can you post the output of
/sbin/route -n

and

cat /etc/resolv.conf

/PA

davidI · Post by **davidI** » 15 Oct 2008, 03:41

I've found that my bubba does now work when it is behind a router, but not when it is directly connected to my internet cable modem. In my initial tests it didn't work in that configuration as reported in the other thread, but suddenly it started working and I don't know that I changed anything that could have caused it to start working.

Thus my situation is now:

cable modem <-> PC

works

CM <-> (WAN) bubba (LAN) <-> PC

doesn't work

CM <-> Dlink 624+ router <-> (WAN) bubba (LAN) <-> PC

works

One of the two friends who do have it working has a router built into their ADSL modem. The other is on holiday, so I can't ask him.

pa · Post by pa » 15 Oct 2008, 03:53

Which version of the software are you using?

I you have not updated, please do so (when you have your dlink between bubba and internet) and then try the internet<->bubba<->PC setup again.

Please read the announcement prior to upgrade:
http://forum.excito.net/viewtopic.php?t=1217 special care to note nbr 2.

Also reboot bubba after the upgrade.

/PA

davidI · Post by **davidI** » 15 Oct 2008, 13:06

I'm fully up-to-date with SW updates: 1.0.8-1, plus 1 update since then. update now says "0 packages to update."

You've seen my output of route -n in the other thread (about silicon bug)
/etc/resolv.conf contains:

search <my IP provider's domain>
nameserver <my IP provider's DNS server 1>
nameserver <my IP provider's DNS server 2>

DNS lookup works OK as does ping.

poame · Post by **poame** » 15 Oct 2008, 17:34

Sorry posted the ifconfig output from the bubba last time... here is the output from my laptop.

On the lan page of the bubba 192.168.10.65 is shown as the only dhcp lease at the moment.

ifconfig -a
eth0 Link encap:UNSPEC HWaddr 00-06-1B-00-20-26-F8-C2-00-00-00-00-00-00-00-00
BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)

eth1 Link encap:Ethernet HWaddr 00:1B:24:03:58:9D
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)
Interrupt:16

eth2 Link encap:Ethernet HWaddr 00:19:D2:99:07:78
inet addr:192.168.10.65 Bcast:192.168.10.255 Mask:255.255.255.0
inet6 addr: fe80::219:d2ff:fe99:778/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:13 errors:2 dropped:57 overruns:0 frame:0
TX packets:32 errors:0 dropped:3 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:2088 (2.0 KiB) TX bytes:6119 (5.9 KiB)
Interrupt:17 Base address:0x2000 Memory:edf00000-edf00fff

irda0 Link encap:IrLAP HWaddr 00:00:00:00
NOARP MTU:2048 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:8
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)

poame · Post by **poame** » 15 Oct 2008, 17:52

regarding the route and resolve info - I wasn't sure if you wanted the bubba or pc data so here are both...

bubba:/home/user1# /sbin/route -n
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
192.168.10.0 0.0.0.0 255.255.255.0 U 0 0 0 eth1
66.111.212.0 0.0.0.0 255.255.252.0 U 0 0 0 eth0
0.0.0.0 66.111.212.1 0.0.0.0 UG 0 0 0 eth0
bubba:/home/poame# cat /etc/resolv.conf
nameserver 194.168.4.100
nameserver 194.168.8.100

I edited the ip address 66.111.212.1 but the adresess did match

pc:
64studio:/home/poame6# /sbin/route -n
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
192.168.10.0 0.0.0.0 255.255.255.0 U 0 0 0 eth2
0.0.0.0 192.168.10.1 0.0.0.0 UG 0 0 0 eth2
64studio:/home/user6# cat /etc/resolv.conf
# generated by NetworkManager, do not edit!

search localdomain
nameserver 192.168.10.1

davidI · Post by **davidI** » 17 Oct 2008, 08:47

Please see the the following thread for a solution:

http://forum.excito.net/viewtopic.php?t ... fb2da668de

forum.excito.org

Internet unavailable using scenario 4

Internet unavailable using scenario 4

this is the same as my problem - I've not found any answer

Cable modem...

It works when behind a router.