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Cannot login to Horde

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pulp
Posts: 19
Joined: 10 Mar 2012, 07:22

Cannot login to Horde

Post by pulp »

I cannot login to Horde using the users I created for the b3.
I tried with user1 - password user1
No success
I tried admin - admin
No success
I tried email address and provider password
No success.

What am I doing wrong?

P
nobody
Posts: 226
Joined: 10 Mar 2012, 14:46

Re: Cannot login to Horde

Post by nobody »

pulp wrote:What am I doing wrong?
You're not looking at the log files? :D
pulp
Posts: 19
Joined: 10 Mar 2012, 07:22

Re: Cannot login to Horde

Post by pulp »

Code: Select all

Apr 03 07:56:07 HORDE [error] [imp] FAILED LOGIN for user1 [192.168.0.100] to {localhost:143 [imap/notls]} [pid 18118 on line 139 of "/usr/share/horde3/imp/lib/Auth/imp.php"]
?
johannes
Posts: 1470
Joined: 31 Dec 2006, 07:12
Location: Sweden
Contact:

Re: Cannot login to Horde

Post by johannes »

Is email turned on under admin -> services? What product are you on (B2/B3?)? What software version?
/Johannes (Excito co-founder a long time ago, but now I'm just Johannes)
pulp
Posts: 19
Joined: 10 Mar 2012, 07:22

Re: Cannot login to Horde

Post by pulp »

I am using b3 with recently updated software version 2.4.1.1
The email services are activated:
email services
email services
screenshot.jpg (32.77 KiB) Viewed 16775 times
johannes
Posts: 1470
Joined: 31 Dec 2006, 07:12
Location: Sweden
Contact:

Re: Cannot login to Horde

Post by johannes »

Strange, we can't reproduce this here. Did you create the user through the web interface? What if you create a new user, does that work?
/Johannes (Excito co-founder a long time ago, but now I'm just Johannes)
nobody
Posts: 226
Joined: 10 Mar 2012, 14:46

Re: Cannot login to Horde

Post by nobody »

considering that horde works via the IMAP server, and the IMAP server has its own logging (which can be put to very high detail), I'd suggest connection straight to the POP3 interface of the IMAP server (bypasssing horde) and see what happens.

http://www.anta.net/misc/telnet-trouble ... /pop.shtml
http://www.pantz.org/software/pop3/pop3telnet.html
pulp
Posts: 19
Joined: 10 Mar 2012, 07:22

Re: Cannot login to Horde

Post by pulp »

Strange, we can't reproduce this here. Did you create the user through the web interface? What if you create a new user, does that work?
I created all of the users via web interface and added a new one - called test.
Same Error: no login possible due to false user name and/ or password
??
Maybe a browser issue?
No browser issue. I thought it might be possible that my browser settings prevent horde or whatsoever from being accessed. I created a new profile. No success.
pulp
Posts: 19
Joined: 10 Mar 2012, 07:22

Re: Cannot login to Horde

Post by pulp »

considering that horde works via the IMAP server, and the IMAP server has its own logging (which can be put to very high detail), I'd suggest connection straight to the POP3 interface of the IMAP server (bypasssing horde) and see what happens.
That works with my mail provider.
But that I knew before. I use Thunderbird for my mails.
nobody
Posts: 226
Joined: 10 Mar 2012, 14:46

Re: Cannot login to Horde

Post by nobody »

You are making assumptions for which you have no logic evidence. That is the reason why you are not solving your problem.
pulp
Posts: 19
Joined: 10 Mar 2012, 07:22

Re: Cannot login to Horde

Post by pulp »

You are making assumptions for which you have no logic evidence.

Code: Select all

user@kassiopeia:~$ telnet pop.gmx.net pop3
Trying 212.227.17.185...
Connected to pop.gmx.net.
Escape character is '^]'.
+OK POP server ready H migmx001
*********
-ERR unknown command
USER *********
+OK password required for user "*********"
PASS *********
+OK mailbox "*********" has 12 messages (165930 octets) H migmx001
LIST
+OK
1 6182
2 17832
3 2915
4 43290
5 1367
6 6463
7 46349
8 1444
9 26866
10 10408
11 1547
12 1267
See, I tried that. telnet and my provider email works.
nobody
Posts: 226
Joined: 10 Mar 2012, 14:46

Re: Cannot login to Horde

Post by nobody »

thanks

but your log of horde points to a different IP address as where you test your telnet against. Is tit really the same host? If so, do the logs of the IMAP server show the horde login? Do they log the correct credentials?

In short, please show the imap server logs of the failed login event from Horde.
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