Cannot update

[emil_12]

Hi,

I've started an update process that at one point timed out.
Now every time i try to update again i get an error. Info below:

"Preparing to update system
Error: error

Current package versions
Package name Package version
bubba 2.3
bubba-album 2.3
bubba-backend 2.4
bubba-frontend 2.3
bubba3-kernel 1:2.6.39.4-9
filetransferdaemon 0.50.26
squeezecenter 7.5.4.dfsg1-2 "

Any ideas ?

[johannes]

Please restart your B3 and then try updating again. If it does not help please email support and we'll help you there.

[emil_12]

I tried with restart and that did not work...
I've mailed support. How long does it usually take to get a answer from them ?

thanks!

[oliver]

How long does it usually take to get a answer from them ?

Normaly they are really fast

Meanwhile you can try the following:

change_distribution elwin
apt-get upgrade (not sure maybe "update")
apt-get distro-upgrade (not sure maybe "update")

Hope that helps

[Binkem]

It's

Apt-get update
Apt-get dist-upgrade

Martijn

[oliver]

Thanks Martijn, was not sure

[emil_12]

Thanks for the tip, I would love to try, but i only have the admin account (i also have a problem that i can't create users) and from what I've seen i can't use that one to connect ssh

Any other idea ?

[oliver]

why not ? can´t allow SSH access for admin within the webinterface ?

[emil_12]

it wont work, its disabled by default (and can't enable)

[Ubi]

this is an interesting problem that you created . Indeed the admin account cannot log in. What you need is to login as user root, with the default password "excito" (without the brackets). At least that works if root login is permitted (I cant remember if this is so in the default setup). Please try this.
If all this fails, you may need to get a rescue USB disk to log in and repair the machine from that point on.

[emil_12]

Tried with root and no luck, how can i get the USB rescue ?

[Ubi]

There is some explanation in
http://wiki.excito.org/wiki/index.php/Rescue_System

But I agree this could be improved for windows users

[emil_12]

Cool, since i did not get to put much data there I'm considering just reinstalling everything.
I'll keep you posted on how it goes. Thanks!

[emil_12]

wohoo ! it worked!!

Unziped the archive on a FAT32 usb stick, plugged the stick then plugged AC while holding power button.
It took a while to get it done (~15min?), so i was a little nervous

Thanks a lot ! i was very close to sending it back
Now it actually works great. Thanks again!

[pulp]

I have the same problem: My Rescue System is not working. Standard root password does not work.
Root access is not available. It seems that the the b3 is not booting from USB. Is there any ISO-File of the system?

Cheers,
P