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Wrong pictures added in album
Posted: 07 Jul 2011, 04:25
by Krudtugle
I have a pretty irritating (although somewhat amusing) problem with the photo album in B3. The wrong pictures are added to the album. This occurs no matter if I create an album and add pictures in "Photos" or if I go to "File Manager", select a number of pictures and add them to the album.
Then, when I look in the album, other pictures than the ones I added are actually in the album!!!
Seems some kind of linking or file system inconsistency with the Photo Album function. I don't know, but it's pretty annoying.
Have anyone bumped in to this problem before? Any ideas what can be wrong?
Re: Wrong pictures added in album
Posted: 12 Jul 2011, 05:37
by johannes
We haven't heard of this problem before at Excito. Can you find a way to reproduce the problem, so that we could try it in our lab? for instance, what causes this issue to happen? Identical file names etc?
Re: Wrong pictures added in album
Posted: 12 Jul 2011, 07:06
by Krudtugle
Yes, it's reproducable. It occurs every time I try to create an album. The filenames aren't identical. I restarted the B3 yesterday to get rid of potential caches etc., but that didn't help.
I found another thread with similar problem (
http://forum.excito.net/viewtopic.php?f ... tall+album), but in my case it's not only the thumbnails that are mixed up. It's the actual pictures.
Is there some configuration file for the album that I can check to see if I can see something suspicious?
Re: Wrong pictures added in album
Posted: 12 Jul 2011, 13:30
by Ubi
the caches are in your local computer. As the thread you refer to concluded the error was in the client, can you please check on a different client computer that the problem is really there?
Re: Wrong pictures added in album
Posted: 14 Jul 2011, 02:51
by Krudtugle
Now I've tried on another computer, but the problem persists, so I guess I don't have the same problem as in the thread that I referred to.
Re: Wrong pictures added in album
Posted: 24 Jul 2011, 06:31
by ther
I've also seen this problem, I think it's related to firefox. I added an album using FF and had the problem, removed it and re-added it resulting in new but incorrect images.
Tested the same procedure using google chrome, and the correct images were added.
Re: Wrong pictures added in album
Posted: 24 Jul 2011, 15:04
by Krudtugle
I tried Chrome, but the problem persists...
Anyway, thanks for the tip and I'm glad it works for you

Re: Wrong pictures added in album
Posted: 24 Jul 2011, 16:51
by johannes
@Krudtugle, this puzzles us, we can't reproduce. Would it be possible to gain access to your B3 (ssh) to check out what's happening? If so, please email
support@excito.com with a temporary login/pass and IP-number. That would be of great help to us.
Thanks,
/johannes
Re: Wrong pictures added in album
Posted: 25 Jul 2011, 01:38
by Krudtugle
johannes wrote:@Krudtugle, this puzzles us, we can't reproduce. Would it be possible to gain access to your B3 (ssh) to check out what's happening? If so, please email
support@excito.com with a temporary login/pass and IP-number. That would be of great help to us.
Thanks,
/johannes
Login/pass sent...